Lifetime Warranty
Lifetime Warranty
- Personalised Tribute to Your Pet
- Durable and Timeless
- Handcrafted with Love
How To Order
How To Order
Photo Guidelines
Photo Guidelines
For a perfect custom piece, snap your pet in good light, showing their full face & charm. Keep it clear, no filters or shadows, and ensure the photo is high-res. This helps us capture every detail, making your jewelry as special as your furry friend.
Crafting Timeline
Crafting Timeline
Shipping and Returns
Shipping and Returns
A Promise of Handmade Quality
At Silver Purr, we believe in the beauty of handmade craftsmanship. Each piece tells a story, your story, crafted with the utmost care and respect for the memories you hold dear. Our personalised jewellery is not just an accessory; it's a testament to the love between you and your pet, made to last a lifetime.
FAQs
How do I choose the best photo for my personalised jewellery?
For optimal results, select a high-resolution photo with good lighting where your pet is facing the camera. Avoid blurry or low-light images. See our Photo Guide for more tips.
What materials are used in the jewellery?
Our jewellery is crafted from high-quality materials including polished steel, sterling silver, titanium gold plated options. Each piece is designed for durability and longevity.
Can I return or exchange my personalised jewellery?
Due to the custom nature of our jewellery, we cannot accept returns or exchanges. However, if your order arrives damaged or does not match your submitted photo, please contact us for a resolution.
How long will it take to receive my order?
Custom pieces typically take 2-3 weeks to craft and ship. Delivery times may vary based on your location and the shipping method chosen at checkout. We'll provide a tracking number once your order is dispatched
How do I care for my jewellery?
To maintain the beauty of your jewellery, avoid exposure to water, chemicals, and physical damage. Store it in a cool, dry place when not worn. For detailed care instructions, refer to our Jewellery Care Guide.
Is international shipping available?
Yes, we offer worldwide shipping. Shipping costs and delivery times vary depending on the destination. Please check our Shipping Policy for more details.
How can I track my order?
Once your order is shipped, you'll receive a tracking number via email. Use this number on our website to track your order's progress.